Last Updated: 21.04.2025
At Redoras, your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your personal information when you use our website and services, in accordance with the General Data Protection Regulation (GDPR).
1. What Information We Collect
We may collect and process the following types of personal data:
Name and contact details (e.g., email address, phone number)
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Order history and preferences
IP address, browser type, and usage data (via cookies and analytics)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you regarding your order or inquiries
Send you updates, promotions, and newsletters (if you’ve opted in)
Improve our website and customer experience
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share it with:
Payment gateways (e.g., Stripe, PayPal)
Shipping and logistics providers
Email service providers (for transactional and marketing emails)
Authorities if legally required to do so
All third-party services we use comply with data protection laws and only process your data for specific purposes.
4. Your Rights (Under GDPR)
You have the right to:
Access the personal data we hold about you
Request correction of incorrect or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing of your data
Withdraw consent at any time (for email marketing, etc.)
To exercise any of your rights, contact us at Contact page.
5. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All payment transactions are encrypted and processed through secure platforms.
6. Cookies
We use cookies to improve website performance, understand user behavior, and offer a better experience. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
7. Retention Period
We retain your data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated date. Please review it regularly.
9. Contact Us
If you have any questions or concerns about how we handle your data, please contact us at:
📧 CONTACT PAGE
