At Redoras, we aim to make your shopping experience as smooth and enjoyable as possible. Here’s everything you need to know about placing an order with us.
🛒 How to Shop
Browse Our Collection
Discover our range of premium matcha products and add your favorites to your cart.Secure Checkout
Once you’re ready, proceed to checkout where you’ll enter your shipping details and select a payment method.Order Confirmation
After your purchase, you’ll receive a confirmation email with your order summary and estimated delivery time.
💳 Payment Methods
We accept a variety of secure payment options, including:
Credit/Debit Cards (Visa, Mastercard, etc.)
PayPal
Apple Pay / Google Pay (if supported)
Bank Transfer (optional)
All payments are processed through encrypted and trusted gateways to ensure your information stays safe.
🚚 Shipping & Delivery
We ship to most countries across Europe. For more details, please see our Delivery Information page.
Orders are typically processed within 1–2 business days.
You’ll receive tracking information once your order ships.
Delivery times vary depending on your location.
📦 Order Status
You can check the status of your order at any time using the tracking link provided in your confirmation email. If you have any questions, our support team is happy to help.
🙋 Need Help?
If you have any questions about shopping on our site, don’t hesitate to contact us at CONTACT PAGE.
